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Creating an Oasis of Comfort: How to Improve your Clients' Comfort

Creating an Oasis of Comfort: How to Improve your Clients' Comfort

Transforming your salon into a haven of relaxation will set you apart from the competition.

As a lash and brow artist, transforming your salon into a haven of relaxation and comfort is crucial to ensuring an outstanding experience for your clients. This article will delve into ways to increase your client comfort during lash and brow treatments, including the use of humidifiers with essential oils, gentle practices, and soothing elements like eye pads and relaxing music. By implementing these thoughtful approaches, you'll elevate your salon experience and leave a lasting impression on your clients.


Aromatic Ambience with Humidifiers and Essential Oils

Immerse your salon in a delightful ambiance by using a humidifier with a few drops of essential oils. The aroma not only creates a pleasant and relaxing atmosphere but also helps maintain optimal humidity levels during lash extension application. Choose calming scents like lavender to soothe your clients' senses and enhance their overall experience.


Eye Pads for Comfort

Ditch the excessive use of micropore tape and secure lower lashes with soft, gentle eye pads during lash lift and lash extension treatments. Eye pads offer enhanced comfort, prevent irritation and protect the lower lashes during the application process, ensuring a pain-free and enjoyable experience. These Lint Free Sensitive Eye Pads have great staying power and will not budge, whilst providing a hydrating and soothing treatment for your client.


Gentle and Caring Approach

A gentle touch can make a significant difference in your clients' comfort level. Handle your clients with care and consideration, ensuring they feel relaxed and at ease throughout the treatment. Be attentive to their needs, and always communicate clearly to ensure their comfort and satisfaction.


Wear a Mask

Respect your clients' personal space and promote hygiene by wearing a mask during treatments. This helps prevent the spread of germs and ensures that your clients feel secure and comfortable during their time at your salon.


Relaxing Music

Set the mood for a tranquil experience by playing soft, soothing music in the background. Calming melodies can create a serene atmosphere, easing any nervousness or tension your clients might have. Spotify can create a personal playlist of your favourites and similar tunes based on a mood for example; 'chill' and a playlist of favourites and suggestions are automatically produced for you to play. You could also choose classical music or ambient sounds, which are excellent choices for a relaxing ambiance.


Temperature Control

Monitor the temperature in your salon to ensure a comfortable environment for your clients. You can find narrow electric blankets that fit the width of a beauty bed. Clients love a heated bed in winter and will drift off into a nap within a few short minutes. Other options are rugs, heated rugs and of course, room heating. Bear in mind your clients will likely feel cooler than you because they are not moving during treatment so try to imagine what they need rather than how hot or cold you are feeling.


In the hotter months use a fan or aircon to keep your clients cool. If you are using air conditioning, keep an eye on the humidity if you are doing lash extensions and use a humidifier to mitigate the dry air so it doesn’t affect your application.


Comfortable Treatment Bed

Additionally, invest in ergonomic and comfortable bed to provide adequate support for your clients during their lash and brow treatments. This reclining chair is customer favourite. If you have a flat bed, a pillow under your client’s knees will also create a gentle bend and ease pressure off the client’s back.



The type of lighting we use to work under can be uncomfortably bright for your clients, even if their eyes are closed. If you are waiting for lash lift solutions to process, tints to oxidise or henna to work, dim or switch off the overhead lamp for your clients’ comfort.


As a dedicated lash and brow artist, your commitment to your clients' comfort is a testament to your professionalism and passion for your craft. By incorporating a humidifier with essential oils, gentle practices using eye pads, wearing a mask, and playing relaxing music, you create a salon experience that is second to none.

Remember that a relaxing and enjoyable session not only leads to satisfied clients but also fosters loyalty and word-of-mouth referrals. Elevating your salon's ambience and comfort will set you apart in the competitive lash and brow industry, making your clients eager to return.